I’m sorry you were disappointed with the communication. For context, our correspondence took place over approximately four days, including a weekend, while I was also caring for my newborn, who was less than eight days old. The website work was offered at no charge, and the requested changes were completed.
I acknowledge that I could have communicated the timing more clearly, even with these circumstances. I have retained the complete record of our correspondence and the work performed. I respect your decision to move in another direction and wish you the best....